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COOKIE POLICY

Last updated: 24/09/2025

1. INTRODUCTION

This Cookie Policy explains how UrbanBags (“we”, “our”, “us”) uses cookies and similar technologies when you visit urbanbags.co.uk (the “Website”). Cookies help us make your shopping experience smoother, more secure, and more personalised.

2. WHAT ARE COOKIES?

Cookies are small text files placed on your device when you browse websites. They allow the site to recognise your device, remember your preferences, and improve functionality. We also use similar technologies such as pixels, tags, and local storage. For simplicity, we refer to all of these as “cookies” in this Policy.

3. TYPES OF COOKIES WE USE

  • Essential Cookies: Required for the Website to function (e.g., shopping cart, secure checkout, account login).
  • Performance Cookies: Collect anonymous data on how visitors use our Website so we can improve speed, navigation, and usability.
  • Functional Cookies: Remember your preferences (such as saved addresses, currency, or language) to enhance your shopping experience.
  • Advertising & Marketing Cookies: Help us deliver relevant ads, measure campaign performance, and limit the number of times you see an ad.
  • Social Media Cookies: Enable you to share content via platforms like Instagram, Facebook, or TikTok.

4. HOW WE USE COOKIES

We use cookies to:
  • Enable core Website functions like checkout and account management.
  • Analyse visitor behaviour and improve our services.
  • Remember your cart and preferences between visits.
  • Serve tailored content and product recommendations.
  • Run marketing and retargeting campaigns responsibly.

5. MANAGING COOKIES

You can manage or disable cookies in several ways:
  • Through your browser settings (instructions vary by browser).
  • Using our on-site Cookie Consent Manager to accept or reject categories of cookies.
  • Opting out of personalised advertising through industry tools like Your Online Choices.
Please note: disabling certain cookies may affect your shopping experience and some Website features may not function correctly.

6. THIRD-PARTY COOKIES

Some cookies are placed by trusted third parties we work with, including analytics services, advertising networks, and social media platforms. These providers may use cookies to collect information about your browsing across different websites.

7. UPDATES TO THIS POLICY

We may update this Cookie Policy from time to time to reflect legal, technical, or business changes. Updates will appear on this page with a new “Last updated” date.

8. CONTACT US

If you have any questions about our use of cookies or this Policy, please reach out:

© 2025 OCTAVE BANANA LTD. All rights reserved.